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Trades & Field

Automation for automotive.

Repair shops, body shops, dealers and mobile service all lose the same money in the same places: the estimate that took too long, the part nobody chased, and the customer who was never brought back. A Convoy CIS closes those gaps.

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01 / The friction

What we map first.

Before anything gets built, we go and look. These are the patterns we expect to find in a automotive operation. The recon confirms which ones are actually costing you, and which are fine as they are.

  • Service intake re-keyed between phone, DMS and invoicing
  • Estimates delayed while someone hunts parts availability and pricing
  • Approvals chased by phone tag while the bay sits idle
  • Declined work never followed up
  • Service reminders and reactivation left entirely undone
02 / The build

What a CIS would run.

Scoped and priced from the recon, deployed in your environment, owned by you. A human stays in command of every judgement call.

01

Service intake

Appointments, walk-ins and inbound calls land in one queue with vehicle history attached.

02

Estimate & approval

Estimates assembled and sent for approval with the status visible, not chased.

03

Parts tracking

Ordered parts tracked to arrival against the job holding for them.

04

Reactivation

Declined work and due services surfaced and contacted on schedule.

03 / The dashboard

This is how your board could look.

A command view built for Automotive. Click an agent to see what it owns, switch a unit on, or add a panel. Nothing here is real data.

Command

Automotive
As of --:--:-- Illustrative
Panels
Open items 18 awaiting action +12
Cleared today 42 no human touch -4
Needs command 3 escalated to you +3
Automated 94 % of steps, no human +8

Role agents

1 needs command

Activity

streaming
06:41 INTAKE New records captured and routed to the right owner.
06:38 DOCS Documents generated from one source record.
06:35 FOLLOW-UP Overdue items surfaced with outreach drafted.

Illustrative only. Every figure here is invented to show the shape of the board. Convoy has no shipped builds yet and does not present demo numbers as client results.

04 / Wired into

Your tools stay your tools.

A CIS integrates rather than replaces. These are the systems we would expect to wire into here. If yours is not listed, it is almost certainly still workable.

Tekmetric Shop-Ware Mitchell 1 CDK QuickBooks Twilio

See the full connector list →

05 / Deploy

Start with a recon.

We study your real operation before writing a single line. Tell us how you move, and we will map where a CIS earns its place.

No cost. No obligation. We will tell you if a CIS does not earn its place.

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We use this only to prepare your recon. We do not sell or share it.